You can sign up for a free account by clicking here. A Tapescan account allows you to place a no-obligation order that gives you an accurate estimate of cost for your project plus a a pre-filled out order form. Your custom order form can be printed out, saved to your desktop or emailed to you as a PDF.
This PDF form will already contain all the information we need to process your order. Just include it with your VHS, VHS-C, Hi8, Digital8, MiniDV, HDV or any PRO video tapes (including Beta and Umatic).
We recommend shipping everything in a new sturdy box via UPS or FedEx (with a "signature required for delivery"). Most customers use the "UPS Store" or "FedEx Kinkos" to package, insure and ship everything to us.
Want to find out the status of your order? All you need to do is log into your Tapescan account and view "Your Customer Dashboard."
Your dashboard will list all of your placed orders along with one of the following statuses: "Order Placed," "Order Processing" or "Order Completed." You will be alerted by email when the status of your order changes.
We also offer you the option to instantly be notified by text message regarding your orders - at no charge!
Orders usually take 5 to 7 business days to be completed. Once you have been notified that an order is complete, just log into your Tapescan account for instant download access of your videos in the Quicktime h.264 MPEG format. Other formats including AVI, ProRes and MP4 are available -- just ask for more details!
Tapescan organizes all of your videos online with thumbnail previews. These high-resolution images make it easy for you to locate your favorite scenes and download them right away. We'll also email you a beautiful PDF document with the same thumbnail images and titles -- keeping your video library organized for future reference.
Our custom software makes it easy to transition to digital video!